Shipping policy

Shipping Policy

Last Updated: September 14, 2026

At Hushly Paws, we work hard to process and deliver your order as quickly as possible. Please review the shipping information below before placing your order.

Processing & Shipping Times

Orders are typically processed and shipped within 1–3 business days.

Once your order has been shipped, delivery typically takes 5–8 business days.

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, weather, holidays, and other circumstances outside of our control.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow some time for tracking information to update after your order has been shipped.

Delivery Delays

While we aim to provide accurate delivery estimates, Hushly Paws cannot guarantee a specific delivery date.

Delays may occur due to circumstances beyond our control, including:

  • Severe weather
  • Carrier delays
  • Holidays and peak shipping periods
  • Incorrect or incomplete shipping information
  • Customs or other delivery-related issues
  • Unexpected transportation delays

If your package is delayed, please allow additional time for the carrier to complete delivery.

Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you enter an incorrect address, please contact us as soon as possible at hushlypaws@gmail.com. We will do our best to assist, but we cannot guarantee that an order can be changed once it has entered processing or been shipped.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Hushly Paws is not responsible for packages that are lost, misplaced, or stolen after delivery.

If your package shows as delivered but you cannot locate it, we recommend checking around your property and contacting the shipping carrier for additional assistance.

Questions About Your Order

If you have any questions about your shipment or tracking information, please contact us at:

Email: hushlypaws@gmail.com

Please include your order number when contacting us so we can assist you as quickly as possible.